FAQ - PROFESSIONAL PHOTOGRAPHY

This FAQ page answers the most likely question people have so you can book me with confidence. This is my agreement with you.

david@sunsetsatthebeach.com  

How do I book you?

Email: david@sunsetsatthebeach.com or text me at 808-278-8643 and leave me a message. I'll check my availability.

When do you require payment?

To get a booking, I require a $200 non-refundable hold-the date deposit. I prefer to be paid through Zelle or Venmo or Apple Pay. The balance needs to be paid on or before the shoot day. IMPORTANT -- I know that being on vacation, it’s easy to forget paying the balance after the shoot, as you maybe heading out to dinner or staying on the beach for some fun and relaxation. Please be mindful that after your session, I typically start organizing (culling) your photos right away and first pass editing either the same or next day.

What’s your cancellation policy?

If you cancel within 1 day of booking, you'll get your deposit refunded. After that, as I'm flexible on swapping dates, times, when I can, if you cancel because you no longer can make it or you think you won't like the weather, I'll only refund the deposit if I'm able to rebook the time.

Will we have a written hiring agreement?

This FAQ answers how I work, what you’ll receive, etc so this is my agreement with you. If you agree and you want to book me, just let me know. Mahalo.

What if it's raining?

Kauai sees lots of rain. Without the rain, it wouldn't be so lush and beautiful here and we accept the rain as part of the life. So unless it's a deluge—an all day pouring thing—my shoots go on as planned. Don't worry, the photos will still come out great.

How many photos do I receive?

This depends on the package you choose. For the "mini more" package I'll edit for you 20 or more photos. The 1 hour Lite package yields 30 edited, and the Power package yields 45. The idea of these photo packages is for you to find at least a few gem shots that you'll want to print. While I try my hardest to make every photo a gem, some of your photos maybe be similar to others—that’s the way it is in photo sessions, and it's not realistic to imagine that you'll love every photo in your gallery.

Who owns the photos you or me?

Shared ownership. You and me. You have the right to print, sell, publish, etc. When you post on social media I would appreciate being tagged. I have the right to use your photos and or video for Sunsets At The Beach publicity including print, social media, and websites.

How do I receive my photographs?

You will download your Kauai photography full resolution digital images from a private gallery I will make for you, linked to your email. So it's very important once you book to give me your email address and your mobile phone number.

Do you offer mini sessions?

Yes, except for weddings and vow renewals.

Do you ever offer "Specials?"

Check HERE for specials

What's your turnaround time?

From the shoot date it is typically 2 to 5 days, a few days longer for weddings with guests and multiple hour events.

Is retouching included in your photo packages?

No. It's an add-on. The regular photofinishing that you get from me does include many enhancements. It does not include fixing things like windswept hair. Please review RETOUCHING

Why does more people cost more?

More people equals more editing as every person in the photo is edited for, at minimum, balanced illumination.

Can I choose the photos I want edited?

No. Not realistic from a time perspective, unless you want to buy proofs—$250 and then wait a month or longer for delivery of the photos.

What's the best time for a photo shoot?

Sunrise (maybe the best) and sunset is also spectacular only the beaches are busy for sunsets

Will you do editing changes?

YES. I typically don't make editing mistakes but if you find errors or artifacts introduced by the editing of course I'll fix free of charge. I'll also do edit changes on up to 3 photos without charging. Thereafter, my fee is $100/hr and i'll give you an estimate on how long it will take, bearing in mind that not all changes are possible.

When happens when I see my gallery, if I dislike the photos?

First off, after 17 years as a Kauai photographer it's happened only twice out of nearly two thousand sessions. But here's a caveat. There's an increasingly common tactic in the photography world to make a complaint and get a refund once the photos have already been downloaded. So the answer to the question is: as soon as you open the gallery, right away, within 20 mins, you MUST contact me via email or text and tell me what bothers you. You must NOT download any of the photos or take screenshots. Rather than discuss the merits of my work, I will remove your gallery and refund you right away, no other questions asked.

Can I get the Camera Raw on the camera card right after the shoot?

Yes—but only if you've chosen an unedited option -- BYOC OFFER. I won't edit your photos and give you the RAW. It's one or the other.

Do you shoot all over the island?

My favorite photo locations are all along our north shore. But I do shoot all over our island.

I only want one photo, can you do that?

No. It's not realistic for my time or talent. I always photograph multiple set-ups. You can select a mini quick session with 10 edited included photos.

Professional family photography FAQ

Sunsets at The Beach Photography – Capturing Life’s Moments

At Sunsets at The Beach, I believe special moments are worth capturing well, not that selfies don’t capture moments, but awesome high quality photography is different league photography. I’m a creative Kauai photographer who shoots individual portraits, baby moon photos, couples sessions, surprise proposals, senior year portraits, extended family photography, and wedding elopements. 

Book Your Session Today

Ready to book your photo shoot? Contact me today to schedule your session.  I’m always happy to answer any questions you may have.  

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